Doc. L-002 · LegalDRAFT — NOT YET REVIEWED BY AN AUSTRALIAN LAWYER

Privacy Policy

VERSION 1.0 EFFECTIVE: AT LAUNCH — DATE TO BE SET APPLIES TO: CLAUSEBOOK.CO
WHAT CHANGED IN THIS VERSION
  • First published version for Australia (v1.0). Every material change to how we handle personal information will appear in this box.
EVERY CLAUSE HAS A PLAIN-ENGLISH NOTE — HOVER OR FOCUS TO READ IT →

1 Who we are

1.1Clausebook ApS (Danish company number (CVR): to be confirmed before launch), postal address to be confirmed before launch, Copenhagen, Denmark, is responsible for the personal information handled through clausebook.co. Contact: privacy@clausebook.dk.
What this meansWho is responsible — and who you write to when you want to see, correct or delete what we hold.
1.2As a company in Denmark, we are bound by the EU General Data Protection Regulation (GDPR) in everything we do with personal information (Article 3(1)). Australia’s Privacy Act 1988 reaches a business outside Australia that carries on business here (section 5B), but its Australian Privacy Principles do not bind most small businesses — those with an annual turnover of $3,000,000 or less (sections 6C–6D). We follow those principles all the same, and this policy says what Australian Privacy Principle 1 asks a privacy policy to say.
What this meansTwo sets of rules, and we keep both. You never have to work out which one binds us to use your rights.

2 What we collect, and why

2.1Document information: the names, addresses and other details you type into a guided set-up. We use them to generate your document. Legal basis under the GDPR: the contract (Article 6(1)(b)). We never ask for a tax file number, a Medicare number, a driver licence or passport number, or a company’s ACN or ABN: where a document needs one, it prints a line to fill in by hand.
What this meansYou type it, we put it in your document. It exists for no other reason — and the most sensitive numbers never reach us.
2.2Order information: your email address, what you bought and when, the words under the button you pressed at checkout, and your receipts. If you type your email in the checkout and leave before paying, we keep that email and the name of the document you were drafting (clause 3.2). Legal basis: the contract, our legal obligation to keep accounting records under the Danish Bookkeeping Act, and our legitimate interest in seeing which checkouts are left unfinished (Article 6(1)(b), (c) and (f)).
What this meansDanish bookkeeping law makes us keep order records — that part is not optional for us.
2.3Technical information: your IP address and browser details are handled in server logs and to protect our forms against abuse, and a message sent through the contact form is stored with the sender’s IP address. Our pages load their typefaces from Google Fonts, so your browser also sends your IP address to Google when it fetches them. Legal basis: our legitimate interest in a secure, working service (Article 6(1)(f)). We use no analytics or tracking service.
What this meansNo statistics service, no trackers. Only what a server needs to answer and to stop abuse — and the fonts, for now.
2.4We do not sell personal information or disclose it for anyone’s benefit. We do not use the contents of your documents for marketing, profiling or training of any kind, and we send no marketing emails: what we send is the confirmation of your order with your receipt, the confirmation of a cancellation and our answers to your messages.
What this meansYour enduring power of attorney is nobody’s training data. Full stop.
2.5You can read every page of this site without telling us who you are. To buy a document we need an email address to deliver it to, and the details the document itself must contain.
What this meansAnonymous until you buy, and then only what the document needs.

3 How long we keep it

3.1Orders and the documents bought with them: five years from the end of the financial year of the order, because the Danish Bookkeeping Act (section 12) requires us, as a Danish company, to keep our accounting records that long. There is no account to delete: your order link stays valid for the same period, and you can ask us to remove the document itself sooner.
What this meansFive years is the law that binds us, not our preference.
3.2An email typed into the checkout without a purchase is deleted after 30 days; if you complete the purchase, it is removed from that list straight away.
What this meansWe send nothing to it in the meantime.

4 Who we share it with

4.1We share personal information only with the processors we need to run the Service, under data processing agreements.
What this meansProcessors act on our instructions — they cannot use your information for themselves.
4.2Current processors: payments (Stripe), transactional email (Resend), hosting (Vercel) and database (Supabase, EU region). Your browser also fetches our typefaces from Google Fonts (clause 2.3). An up-to-date list is available on request.
What this meansNamed, not ‘trusted partners’. If the list changes, this clause changes.

5 Your rights

5.1You can ask for a copy of the personal information we hold about you and have it corrected; you can also have it erased, restricted or sent to you in a portable form, or object to our use of it (GDPR, Articles 15–21). Write to privacy@clausebook.dk: we answer within one month, free of charge (Article 12(3)).
What this meansAccess and correction as the Australian Privacy Principles describe them, and the rest of the GDPR’s rights — without having to cite either to use them.
5.2If you think we have handled your information wrongly, complain to us first, in writing, at privacy@clausebook.dk: we answer within 30 days and tell you what we will do about it. Because we are a Danish company, you can also complain to Datatilsynet, the Danish Data Protection Agency (GDPR, Article 77). The Office of the Australian Information Commissioner takes complaints about businesses the Privacy Act binds.
What this meansCome to us first, if you like. The regulators’ doors stay open either way.

6 International transfers

6.1Personal information you give us leaves Australia: it is stored in the European Union. Where a processor transfers it to a country outside the European Economic Area, we rely on an adequacy decision of the European Commission or on standard data protection clauses (GDPR, Articles 45 and 46). Ask us, and we tell you which countries our processors use.
What this meansThe legal plumbing that makes it lawful to use tools from other countries — and a straight answer to where your information goes.
QUESTIONS? HELP@CLAUSEBOOK.DK — A HUMAN ANSWERS WITHIN ONE BUSINESS DAY.
YOUR PERSONAL INFORMATION: PRIVACY@CLAUSEBOOK.DK · EARLIER VERSIONS AVAILABLE ON REQUEST.